News:

YOU MIGHT THINK THAT SWINE FLU HAS GONE AWAY?

The Government are still recommending that pregnant women, all children over the age of six months and under 5 years old and anyone travelling to the southern hemisphere to have the vaccine.

Travellers not in an 'at risk' group will be charged £10 for this service. 

Swine Flu vaccination clinics are available on Monday and Thursday afternoons - just ask at Reception.

Opening Hours
Monday: 08:00 to 18:30
Tuesday: 08:00 to 18:30
Wednesday: 08:00 to 18:30
Thursday: 07:00 to 19:30
Friday: 08:00 to 18:30
Saturday: 07:30 to 09:30




ROUTINE APPOINTMENTS
The practice runs an appointment system, based mainly on 10 minute consultations. Half of all appointments are released up to one week in advance, for those who need a pre-arranged date and time to discuss non-urgent issues with their doctor or nurse. All other appointment are reserved for those who either need to see someone on that day, or are able to make themselves available at short notice on that day. You can arrange an appointment with your doctor or the practice nurse by phoning 0844 477 3730 between 8.a.m. and 6.30 p.m. Monday to Friday. This line is busiest before 11.00 a.m.

Although you will have been assigned to a particular doctors list, you may choose to see any of the practices� doctors. If you would like us to change your registered doctor, then please write to the Registration Clerk.

Patients are advised to see the same doctor for continuity of care. If your doctor is not available we are happy for you to see any of the doctors. As urgent matters are given priority, please be aware that you may be asked to call back on another day if you are looking to book a routine appointment.

At busy times, or when there is a shortage of appointments, we may need to ask you personal questions regarding your illness in order for us to determine which member of our healthcare team (GP, Nurse Practitioner or Practice Nurse) would be best qualified to assist you.

We do try to see you on time. However, if you are kept waiting please be patient. The Doctor may be dealing with an emergency or a complicated problem. Remember, next time it could be you that needs the extra time.

Please make a separate appointment for each person to be seen.

We also ask that you arrive promptly for your appointment. Patients arriving more that 5 minutes late for a nurse appointment or 10 minutes late for a doctors appointment, will be asked to re-book for another time/day.

If you cannot keep your appointment please let us know in good time so it may be given to someone else.

The Doctors and Nurses are normally available for routine clinics as shown in the table below: 


Clinician

Monday

Tuesday

Wednesday

Thursday

Friday

AM

PM

AM

PM

AM

PM

AM

PM

AM

PM

Dr Hewitt

*

*

*

*

 

 

*

*

*

*

Dr Barrowclough

*

*

*

 

 

*

*

 

*

*

Dr Perryer

 

 

*

*

*

 

*

*

*

*

Dr Duncan

*

*

*

*

 

 

*

*

 

 

Dr King

*

*

 

 

*

*

*

  
Dr Morrison

*

*

 

 

*

*

*

 

Dr Khanna

*

*

 

 

*

*

*

*

*

*

Sue Buswell

*

*

*

*

*

*

*

*

*

 

Jo Redmond

*

*

 

 

*

*

*

*

*

*

Jayne Alibone

 

 

*

*

*

*

 

 

*

*

Louise Bovingdon

*

*

*

*

 

 

*

*

 

 
* Normally in surgery to see patients


URGENT APPOINTMENTS
Every day we make sure appointments are available for urgent problems. Please ring 0844 477 3730 at 8.00 a.m. if you need an urgent appointment.

If you have an urgent problem which cannot wait please tell the reception staff.

In order that urgent cases get priority we rely on you not to request urgent attention for non urgent matters.

HOME VISITS
Housebound patients and those too ill to attend the surgery may request a home visit by telephoning 0844 477 3730 (Reception option) before 10.30 a.m. Please give the receptionist brief details of the problem so that the doctor may judge the urgency of the visit, together with your name, address and telephone number. Please attend the surgery if at all possible and remember that for every home visit the doctor can see three or four patients in the same time at the surgery. Lack of transport is not an excuse for requesting a home visit.

You should call the emergency services (ambulance 999) if the patient is severely injured, unconscious, unable to move following a fall, has taken an overdose or poison or has a tightness/pain in the chest associated with pain radiating down the arm.

TELEPHONE ADVICE
Your doctor will be happy to give you advice on the telephone when he or she is not consulting. Please call and leave details of your problem and a contact telephone number; the doctor will then call you back when they are available. In some circumstances it may be appropriate for you to speak to the practice nurse.