No service is perfect. We certainly are not. If you feel that you have been let down by any aspect of our service, please write or speak to Jean Thorne our Patients Services Manager. She will make sure that your concerns are fully investigated and that you receive a satisfactory explanation or apology. We also welcome constructive suggestions.
There is also a Patient Participation group, comprising of six patients, who meet at regular intervals to discuss various aspects of the services we provide.
If you prefer not to discuss the matter with the practice, you may address your complaint to Northamptonshire Health Authority (01604 651100)